Welcome to Private Driver India Tour. We are committed to protecting your privacy and keeping your personal information safe and secure. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our tour and driver services across India.

By accessing our website at www.privatedriverindiatour.com or making a booking with us, you agree to the practices described in this policy. Please read it carefully so you understand exactly how your information is handled.

If you have any questions about this policy, you can contact us at any time at info@privatedriverindiatour.com.

1. Who We Are

Private Driver India Tour is a professional private driver and tour company operating across India. We specialise in customised car tours, private driver hire, and guided travel experiences in destinations including Rajasthan, Delhi, Agra, Jaipur, Kerala, and many other parts of India.

We take your privacy seriously and handle all personal data with full respect and responsibility.

2. What Information We Collect

When you interact with our website or make a booking, we may collect the following types of information:

Personal Information You Provide Directly

• Full name – to personalise your booking and travel experience
• Email address – to send booking confirmations, travel details, and correspondence
• Phone number – so our team or your driver can reach you before and during your trip
• Country of residence – to understand our guests and tailor our services
• Travel dates and itinerary details – to plan and confirm your tour arrangements
• Number of travellers – to assign the right vehicle and driver for your group
• Special requests or requirements – such as accessibility needs, dietary preferences, or specific stops

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

• Your IP address and general geographic location
• Browser type and version
• Pages you visit on our site and time spent on each page
• Device type (desktop, mobile, tablet)
• Referring website (how you found us)

Information from Third-Party Platforms

If you contact us through TripAdvisor, social media, or other travel platforms, we may receive your name and contact information from those platforms in order to respond to your enquiry.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your booking – your name, contact details, and travel information are essential to arrange your driver, vehicle, and itinerary.
• To communicate with you – we will contact you before, during, and after your trip to confirm details, share travel updates, and address any questions you may have.
• To provide customer support – our team uses your information to resolve any issues or concerns you raise during your journey.
• To improve our services – aggregate, non-personal data helps us understand how travellers use our website and what improvements we can make.
• To send important service-related information – such as changes to your booking, driver details, or pick-up time updates.
• To send optional promotional information – only if you have given us permission to do so. You can opt out at any time.

We do not use your personal information for any purpose other than those listed above.

5. Cookies

Our website uses cookies – small files stored on your browser – to improve your experience. Cookies help us remember your preferences, understand how visitors use our site, and ensure the website functions properly.

We use the following types of cookies:

• Essential cookies – necessary for the website to function. Without these, certain features may not work correctly.
• Analytics cookies – used by Google Analytics to understand visitor behaviour in an anonymised, aggregate way.

Most web browsers allow you to control cookie settings. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

Our website does not use cookies to track your personal identity or browsing habits on other websites.

6. Data Security

We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Specifically:

• All sensitive information shared with us (such as contact details and booking information) is transmitted securely.
• We limit access to your personal data to only those team members who need it to carry out our services.
• We do not store payment card information on our systems. Any financial transactions are handled through secure channels.

While we take every reasonable precaution, no data transmission over the internet can be guaranteed to be 100% secure. If you have any concerns about the security of your data, please contact us immediately.

7. How Long We Keep Your Information

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy or as required by law.

• Booking records are typically kept for up to 3 years after your travel date for accounting and service quality purposes.
• Email correspondence is retained for as long as is reasonably needed for our records.
• Analytics data is retained in anonymised, aggregate form and does not personally identify you.

Once data is no longer needed, it is deleted or anonymised in a secure manner.

8. Your Rights

You have clear rights over your personal data. At any time, you may contact us to:

• Access the personal information we hold about you
• Correct any inaccurate or outdated information
• Delete your personal data (subject to any legal requirements we must meet)
• Opt out of receiving marketing or promotional emails from us
• Request that we stop using your information in a particular way

To exercise any of these rights, simply email us at info@privatedriverindiatour.com and we will respond within a reasonable timeframe, typically within 7–10 business days.

9. Email Communications

If you sign up to receive newsletters, travel tips, or promotional offers from us, we will use your email address for that purpose. Every marketing email we send includes an easy unsubscribe link. Simply click it and you will be removed from our mailing list promptly.

We will never send you unsolicited emails, and we will never share your email address with third parties for their marketing purposes.

Even if you unsubscribe from marketing emails, we may still contact you with important service-related messages related to a confirmed booking.

10. Links to Other Websites

Our website may contain links to external websites, such as TripAdvisor, travel blogs, or partner sites. Please be aware that once you leave our website, we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any external websites you visit.

11. Children’s Privacy

Our services are intended for adult travellers. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental consent. If you believe we have inadvertently collected data from a minor, please contact us and we will take immediate steps to delete it.

12. International Visitors

Private Driver India Tour is based in India and our website is operated from India. If you are visiting our website from outside India, please be aware that any information you provide will be processed and stored in India. By using our services, you consent to this transfer and processing of your data in accordance with this Privacy Policy and applicable Indian laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make significant changes, we will post the updated policy on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:

Private Driver India Tour 📧 Email: info@privatedriverindiatour.com

We are committed to resolving any privacy-related concerns promptly and transparently. Your trust means everything to us, and we are always happy to assist.